A reply within two working days for anyone with an active licence. Below, the questions we get asked most often.
You write to support@wiringlab.studio, attaching the project if that helps. Anyone with an active licence — a Pro subscription, or Audio within its twelve months of updates — gets a reply within two working days. Anyone on an Audio licence past the twelve months gets a reply when we can: reports of bugs in the software are always welcome and get fixed for everyone.
Yes. The software works locally: projects, catalogue and calculations all sit on your disk. The network is only needed to activate the licence the first time and to download updates.
Two: the desktop and the laptop, as long as the same person uses them. If you change computer you can release an activation and use it on the new machine.
No. The projects are your own files and they stay readable. When it expires the Pro edition no longer opens for editing, but the free Viewer opens any project read-only and exports the PDF.
No, the licence is perpetual. After twelve months the software and product-catalogue updates stop, not the application.
No, and we do not claim that anywhere. The software checks your project's numbers against the thresholds of the standards it cites and tells you where they do not add up. Responsibility for the design stays with whoever signs it.
The project is a folder of readable files. Drawings come out as PDF, DXF, SVG and PNG, bills of materials as CSV: all open formats.
